Exporter-Freight Forwarder Relationships

eCertify allows exporters and freight forwarders to manage their relationship for processing of electronic trade documentation usingn eCertify. To do this, exporters are presented with a page named Freight Forwarders; while Freight Forwarders are presented with a page named Exporters. 

If you are an exporter that will use a Freight Forwarder to process trade documents on your company's behalf, this is where you can manage that relationship. 

From the Menu Select Maintenance – Freight Frowarders. Dependent on your company's current status with the chamber and eCertify, you will need to approve the relationship according to one of the following processes. 

Accepting the Freight Forwarder Invitation 

You will receive an email invitation from the freight forwarder to aknowledge and accept the relationship. Once you accept the invitation, your chamber of commerce will be notified that they can approve the relationship and process certificates of origin submitted by the freight forwarder on your company's behalf. 

If your company is already registered with the nominated Chamber 

Step 1.Click on the accept link in the email received. 

Step 2.If the contact is not currently logged into eCertify, the login page for the relevant Chamber will be displayed and the contact will need to login OR if they are currently logged in they will be taken to the Freight Forwarders page with a message to advise that they have accepted the invitation. 

If your company is not yet registered with the nominated Chamber but is registered with eCertify 

Step 1.Click on the accept link in the email received. 

Step 2. If the contact is not currently logged into eCertify the login page for the relevant Chamber will be displayed and the contact will need to login OR if they are currently logged in they will be taken to the My Details page. This also occurs if the user needed to login first. 

Once they have completed the registration form, this will send an email to the chamber to advise them there is a new registration request. As part of approving this request they will also be required to accept/reject the Freight Forwarder Relationship.